Frequently Asked Questions

Is this service really free?

Yes, Heicmate is 100% free to use. We are supported by ads and donations.

Are my photos safe?

Absolutely. We do not upload your photos to any server. All conversions happen directly in your browser using JavaScript. Your privacy is guaranteed.

Why do iPhone photos use HEIC?

HEIC is Apple's high-efficiency format. It saves space but isn't widely supported on Windows. Our tool fixes that instantly.